A: exploRUG is an online sales tool for the custom rug business. It allows you to showcase your rug designs and allow buyers to customize colors and textures before placing an order. The designs can be viewed and customized in real size and laid in rooms. All renderings are instantaneous and realistic.

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A: Yes, you can run a trial of the program by clicking on launch exploRUG button on the homepage. The trial demonstrates standard features of the program but on our set of designs, colors and rooms. In the purchased version, you can upload your own designs, colors and rooms.

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A: • Windows XP (SP2 or later),     or Windows 7,     or Windows Vista,     or Windows Server 2003 (SP1 or later),     or Windows Server 2008   • .NET Framework 3.5 SP1   • 500 MHz processor (Recommended: 800 MHz or faster)   • 256 MB of RAM (Recommended: 512 MB or more)   • 1024 x 768 screen resolution   • 50+ MB hard drive space

A: Yes, but not natively. Since exploRUG requires the .NET Framework and Internet Explorer to run, you will need to run Windows in the Mac and run exploRUG on top of it. There are several ways this can be done. If your Mac has an Intel processor and the Leopard Operating System, Boot Camp (built in) supports installing and running Windows directly. If not, there is free software called Virtual Box (from Sun) which can host Windows in a Mac. Once you have Windows running on your Mac, installing and running exploRUG is straightforward.

We have another similar but completely web based product called exploRUG.com. It can run on any browser on any platform, including the Mac.

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A: Yes, you can view the demo video which will demonstrate you how anyone with no prior computer knowledge can take full advantage of this software. The video demo can be viewed at: http://www.youtube.com/watch?v=6j9zz0zbEfY

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A: To see actual output samples generated using exploRUG please visit http://explorug.net/renderings/. The software allows you to see the real size simulation after customization to see details of wool, loop, silk and other textures.

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A: The designs and rooms are served from the Internet, so you need to be connected. However, if you need to take exploRUG to a show or to a client's place where the Internet might not be available, you can log into exploRUG, click on all the design categories so that they are downloaded to your computer, and then hibernate the laptop before going to the show or client's place.

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A: exploRUG can be downloaded and installed online. Since all the options are available online, we are not providing the software on CD.

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A: With the multiple login account, many users can log in at the same time to access basic features of the application. This is meant to be distributed to many users so that they can view your designs, customize color and texture, view simulation of rug, and see the rug in room settings, and order it with customization details to your email address or save it on their computer for ordering later.

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A: exploRUG and Galaincha are different software and can be purchased independently.

exploRUG is an online sales tool for your custom rug business where you can host your own designs, colors and room and provide an online ordering facility.

Galaincha is specially designed for carpet designers and manufacturers to create carpets from concept to realization. The software can convert a majority of digital artwork into weavable designs of any given size and quality in merely a few clicks. For more information, please visit http://galaincha.com.np

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A: exploRUG has an intuitive interface designed for a wide range of users, and requires no prior computer expertise to use. But there are different kinds of documentation for exploRUG including demo video in flash and users guide available online.

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A: Please write to us at support@galaincha.com.np including screenshots if applicable. We provide free technical support for the entire product lifetime.

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A: Please send your question to our support team at support@galaincha.com.np.

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